I came home from a vacation to find water all over my kitchen floor. It was a mess. I went online and found this company, Rainbow Restoration. I liked what I saw and they were in my area. They came out that night and cleaned things up. They explained to me that my refrigerator line had been leaking for some time. The water had traveled far and damaged my wood floors in the dining room. I was surprised they were able to save them. I put them in myself so I was pretty happy they didn't need to tear them out. John and his guys did a great job. I will keep them in mind for the future.
- Danny, Tinley Park IL
The job was done beautifully. Great job!
- Bernice, Markham IL
I mailed the check this morning. You guy was great. Of course I expected an excellent job on the roof/gutter repairs, but is diligence on cleaning the gutters was truly amazing. He’s a keeper! Thanks much, great doing business with you. Happy holidays.
- Darwin, Homewood IL
Steve I just want to thank you and your company for the wonderful job you have done. It has been a great pleasure working with Mark. We will keep your company in mind for future remodeling of our apartments. Thanks again.
- Nancy, Chicago IL
Thanks, Niki, It was a very helpful class and we will continue to recommend you!
- Ellen, Independent Insurance Agent, IL
Really respectable workers. They took care of everything with efficiency and made the whole process very easy.
- Justine, Warren MI
I am so thankful to Rainbow for saving my home! They repaired our home after a fire we had. While cooking I developed a grease fire that basically took over my first floor, let alone my whole kitchen. After the fire was put out there was a lot of damage let behind from both the water and the fire itself. I had never had a fire before so I contacted my insurance company to make my first claim. They encouraged me to contact Rainbow so I did some research online to make sure they were reputable and I liked what I saw. I then made the call and so our relationship began. John and his team were there that day to hold my hand and reassure my family that they would take care of everything and get us back home. There was so much to think of and that needed to be done.
I was thankful that they got the ball rolling by speaking with my insurance and taking care of everything immediately. Our possessions were packed out and all this equipment was then set up. I couldn't even begin to list all the equipment in our home but I do appreciate that the technicians answered any questions I had regarding what it was and what it does. We went off to live in a temporary home while all this was taking place. Though it was hard to be out of our home I appreciate the efforts their office made with keeping us up to date on the progress they were making. I would often visit my home to make sure things were coming along as they stated and I was pleased to see the work being done as they had stated.
We were are so happy to back home! This tragedy was horrific to go through but we were happy to have a company that proved we could rely on them in our time of need. Our home was fixed with quality work and they even went as far to fix some minor issues around the house for us! (dry wall, holes in wall, etc.) The communication was continuous, the work was excellent, the technicians were thorough and we are another happy Rainbow customer. We want to say thank you to John and his team for all of their hard work to make this possible. If we ever have another fire (hopefully not) or any major issues with our home we would definitely use this company again. Thank you RAINBOW!!!!
- Jeanie, Orland Park IL
They do a great job. Pleasure to work with in a stressful time.
- Garrison, Allen Park MI
Excellent work by everyone involved. My wife and I thank you very much.
- Peter, Oak Forest IL
I will be hones John, I have never worked with a team as professional and dependable as you and your team. As much as I will be will be happy to have the floors done, I will be sorry that we won’t be working with you any longer. We will wait to hear from you Friday and looking forward to seeing the before/after pictures of the floors. Thanks.
- Richelle, Chicago IL
Thank you for helping me and my family Rainbow Intl. My basement took on a lot of water after a storm and I didn't know who to call to get it out. My neighbor used this company and was very pleased so I gave them a call. Great service.
- Stacey, Orland Park IL
It's not even that cold yet and an old pipe in my old house burst. I found this company online. They did a good job cleaning the water.
- William, Evergreen Park IL
Niki, your company is the first one I recommend when a client calls with a restoration need. Thanks for the CE class.
- Eric, Independent Insurance Agent, IL
I would definitely recommend this company if anyone has an issue with their home. I hired them last year to address a water issue that I had after a pipe burst in my bathroom. It caused major damage that ran all the way down to the basement. It was devastating to come home to. I called my insurance company, Allstate Insurance, and they sent them out that day. They brought equipment and started to dry my home and move my things around. The repairs they made to my home was as if I never had a flood pouring from my ceiling. I was very impressed with their work and will keep them in mind if I ever have another issue with my home.
- James, Mokena IL
Very pleased. They arrived when they said they would and did what they said they would do. Thank you guys for cleaning everything up. I would definitely use you again!
- Lisa, Palos Park IL
What an extraordinary company! From the minute you call their office, to the hands-on, detailed inspection and estimate, to the quality of work, you CANNOT find a better restoration company. They will work closely with you every step of the way. An excellent source to turn to before you file a homeowner's claim! I've been in the insurance industry for 15 years, and this is by far a recommendation I am happy to put my name on! Rainbow has helped many of my customers, family, and even me!
- Emma, Orland Park IL
I have no qualms about referring clients to you if they contact me before they do you. I’m certain that you are professionals and will serve my clients interests well.
- Murray, State Farm Insurance Agent, IL
Everyone who came to help from Rainbow was kind, knowledgeable, and efficient.
- Mark, Palos Heights IL
Tim, Thank you so much for your assistance and service during this very long and drawn out process. I could not be happier with the workmanship done by your company. You have been very accommodating and helpful during this entire experience. I would recommend Rainbow to anyone looking for renovations. Thank you again!
- Brittany, Tinley Park IL
Rainbow responded quickly to our needs after we had sewage back up due to flooding. They were careful and efficient in their work as well as extremely courteous and professional. Thank you!
- Lisa, Darien IL
Rainbow did a great job in drying out my home. The staff was extremely friendly. Thanks Rainbow.
- Ayad, Worth IL
The team was great. Bill & Jose arrived promptly and rescued us from a water damage disaster. They were very considerate of our non-damaged areas too. They wore booties and put plastic over carpet that was new and not damaged. Ray came to check the dryness and was very courteous and helpful. Everyone was A+ and we are pleased with Rainbow’s assistance in our water emergency. Thank you!
- Susan, Burr Ridge IL
Rainbow took care of a devastating water damage event that took place in our basement. We could have not been happier with our overall experience with them. From the beginning, we were encouraged by Kevin’s thorough plan of action which was explained right on the spot. He was very detailed as to when a crew could start, how many guys would be there, what would be done and how long it would take. He spent as much time as we needed to get all of our questions answered and followed through on every promise made.
- Anonymous, IL
Before choosing Rainbow, we had contacted other companies to respond to our disastrous situation. My confidence in Rainbow continued to increase from the phone call, to being the first company to arrive and ultimately as their process took place. The guys were great. The company was great. And Kevin did an outstanding job!
- Anonymous, IL
I would not wish this kind of disaster on anyone. Without Rainbow, we may have not been able to make it through such a traumatic experience so smoothly and effortlessly.
- Bill & Pat, South Holland IL
Ray was an absolute professional in all that was done! My home was respectfully cared for while doing things in a timely manner. We’ll definitely recommend your firm in the future!
- Tamara, Burnham IL
Thank you for the quick service you gave. I appreciate it so much!
- Stephanie, Chicago IL
I appreciate the exceptional job Jake and his workers have done to my basement. They were very thorough with all of the procedures they went through. I think their company name is truly a good one cause the job they did for me was like gold at the end of the Rainbow. Thanks again for saving my house.
- Valerie, Chicago IL
I appreciated you getting here quickly even though there was a huge storm.
- Johnathan, Oak Park IL
Rainbow Restoration was quick to help with the cleaning up at my house after the fire. During the renovations they listened to the changes I wanted to make and found a way to make it all work out. They made sure things were done right. It’s been a long 4 months but I am very happy with the work done at my house and can’t wait to move back in.
- Marie, Lombard IL
Wonderful company to take care of you in an emergency. Efficient, respectable, kind, hardworking employees. I would recommend them to anyone who needs their services.
- Marcia, Dolton IL
Very professional and courteous.
- Michael, Chicago IL
Thank you and your wonderful crew for all the work that you did to help us get things back to normal. Your company was very professional and outstanding. We are so grateful that you were in our lives. Take care and God bless you and your family.
- Sandra, Chicago IL
Great work. Always very professional, sensitive to needs and polite. Ray was a great worker with great customer service.
-Eddie, Chicago IL
We can’t say enough about the fine service John & the rest of the staff gave us after a terrible leak from a broken pipe that sprayed for 3 weeks as well as the mold & mildew that formed. I’m an asthma patient & they were especially careful to make sure the mold was cleaned up. I would highly recommend Rainbow Company to anyone.
- Harry, Downers Grove IL
Ray and the crew did a great job. They were on time and communicated in a timely manner.
- Karen, Oak Park IL
Everyone who came to help from Rainbow was knowledgeable and efficient.
- Mark, Palos Heights IL
Ray is a great guy.
- Carla, Chicago IL
Everything went very well with the clean-up and we are satisfied with the work that was completed. We would definitely use your company in the future for any similar issues we might have. Thank you for your professionalism and the timely manner in which all work was completed!
- Dawn, New Lenox IL
I just want to thank you and your company for the wonderful job you have done. It has been a great pleasure working with Mark! We will keep your company in mind for the future remodeling of our apartments. Also, can you send me a hard copy of the balance of the bill my printer is not working and I need to make copies for insurance purposes. Thanks again.
- Nancy, Chicago IL
We had a wonderful experience while using Rainbow R Restoration! We had significant water damage in our home from ice damming this past winter. After we made our call, rainbow sent someone to assess the damage very quickly and our house was restored within a few weeks. Everything came out great!! All of the staff was very friendly and professional! I would definitely recommend Rainbow Restoration for sure!
- Vanessa, Lansing IL
The absolute BEST in any type of renovation and/or restoration in the south and west suburbs! You'll find excellent staff at the end of EVERY call. Attention to detail, high quality work, and competitive rates are only a few of the reasons I'd recommend this company! Thank you for ALWAYS providing the best customer experience for both myself and my customers!!!
- Lindsey, Allstate Insurance Agent, IL
Great company to work with and their continuing education classes are great. Very informative, lunch is included, and it's free!
- Independent Insurance Agent, IL
Any type of loss to your property can be devastating, especially a water loss. If this happens to you, you want to have Niki and Rainbow Restoration by your side. You are not just another number, you are a priority! Niki is professional, truly cares about you and your family, attentive, compassionate and dependable. You will not be left alone to endure the tragedy of your loss. Niki doesn't just help customers, she builds genuine relationships. Her integrity is unquestionable, she is knowledgeable, fair and goes beyond the extra mile to make sure you understand the claims and repair processes in order to provide you with peace of mind in the midst of chaos. I'm proud to know her and proud to recommend Rainbow Restoration to my customers.
- Brian, State Farm Agent, IL
Rainbow Restoration of South & West Suburbs has shown time and time again that they are at the top of their game! It is always a pleasure to work with them and know that they will always be professional and do top notch work!
-Kevin, Allstate Insurance Agent, IL
Niki Ramirez is the best!
- Joshua, Allstate Insurance Agent, IL
The skill and professionalism was amazing, we thank you so much for helping us get through this difficult time. You provided the best service we have ever had!
- Dena & Stephen, Lansing IL
John and his crew did a great job during a very stressful time. They came out quickly despite having so many calls during the flood. We were kept apprised of conditions throughout the drying out process and they were careful about moving things. We are highly satisfied with the job that was done. You took the headache out of a bad situation.
- Ed, Downers Grove IL
You were there for us when our house caught fire and throughout the whole process by keeping us informed of the next step. We were able to move back home sooner than we expected and we were pleased with the craftsmanship. We are so thankful for all of our items you were able to save and return. Watching our house catch fire was extremely traumatic but you made the process easier for us. I would highly recommend you to anyone who needs assistance.
- Jancie & Tom, Mokena IL
What a fantastic job you guys did. All of your staff has been polite and super nice throughout this whole process. Thanks for hiring such nice people like Dan, Ray, and Adam. Thanks again.
- Robert & Nancy, Lansing IL
Rainbow responded quickly to our needs after we had sewage back up that caused flooding. They were careful and efficient in their work as well as extremely courteous and professional. Thank you!
- Lisa, Chicago IL
Rainbow did an outstanding job! They responded very quickly to our request for service, and were experts when doing what was necessary to dry out our basement. Their employees were polite andprofessional while working hard. Their management also kept us informed throughout the process. I rate them an A+ and highly recommend their service.
- Densie & David, Chicago IL
Appreciate you getting here quickly even though there was a huge storm.
- Jonathan, Oak Park IL
Ray and crew did a great job. They were on time and communicated with us.
- Karen, Oak Park IL
The technician, William Maxwell (Bil), did an excellent job from beginning to end. In all respects he kept me informed all the time as to the current status. I very much appreciated that he stayed involved from beginning to end opposed to having someone else come in and get involved at a later stage of my job.
- Dana, La Grange IL
I just wanted to let you know how happy I was with the service I recently received from Rainbow Restoration®. Kevin, the estimator, explained everything to us in detail and answered all our questions. We had estimates from other companies, but chose Rainbow because of their professionalism and fair price. Ray, and the rest of the remediation team, were very courteous and took care to keep everything clean as they worked. We would definitely recommend Rainbow to our family and friends.
- Jeanne, Palos Hills IL
We appreciate all you do! I will continue to recommend you as a top company!
- Wendy, State Farm, IL
Thank you for the quick service you gave. I appreciate it so much!
- Stephanie, Chicago IL
Thanks for such a great job of taking care of everything!! We definitely are looking for people like you!
- Louise & Dave, Calumet City IL
This was the best job of cleaning I’ve ever experienced! It was super clean, very professional and neat. Thanks for a great experience!
- Mike, Crete IL
Ray was an absolute professional in all that was done! My home was respectfully cared for while doing things in a timely manner. We’ll definitely recommend your firm in the future!
- Tamara, Burnham IL
Wonderful staff to work with. Ray is the best!
- Theresa, University Park IL
Kevin, I wanted to thank you and Jay for the job you did on my bathroom. Your company did a great job for us and you really handled it all so well. I am so pleased. If you ever need a reference I would gladly give you one. Thanks so much
- Sue, Homer Glen IL
I have had the pleasure of using Rainbow for my business needs and found them to be a pleasure to work with during what most people view as a stressful time when we had a flood. John and his crew really know their craft. I was made to feel easy about the process and everything was explained as needed. I would recommend them to everyone!!
- Nick, Orland Park IL
Thank you and your wonderful crew for all the work that you did to help us get things back to normal. Your company was very professional and outstanding. We are so grateful that you were in our lives. Take care and God bless you and your family.
- Sandra, Chicago IL
Just wanted to let you know that I’m very happy with the work you did at Curves. We’re so happy to be back in business and so are our members!
- Vicki, Aurora IL
I have never seen such a detailed proposal. I will forward this to my son and his wife for their consideration. I appreciate your thoroughness in explaining the process and everything else you have done for us getting this proposal together.
- Dan, Mokena IL
Everything went very well with the clean-up and we are satisfied with the work that was completed. We would definitely use your company in the future for any similar issues we might have. Thank you for your professionalism and the timely manner in which all work was completed!
- Dawn, New Lenox IL
Just a quick note to let you know how much my staff and I appreciate the great job Rainbow did on my office’s carpet. The floor has never looked better! Keep up the great work!
- Martin, State Farm Insurance Agent, IL
I’m very pleased with your proposal, especially your plans for containment and negative pressure. The Mold Solutions protocol did not include this. I do want your company to do the work. Thanks for your quick response!
- Dee, Frankfort IL
I wanted to say thank you for all your help. While experiencing the worst home disaster of my life, you did a great job explaining what needed to be done and I was impressed by the timeliness and professionalism of your workers. I had a great experience with your company and will definitely refer you where I can. Thanks again!
- Phil, Orland Park IL
Thanks for a quick and well done clean-up of our basement. You and your crew did a great job!
- Mike & Veronica, Orland Park IL
Thanks again for the prompt response, thorough job performance and excellent customer service you and your staff provided to us at a very difficult time for our family. We hope that we and our neighbors never have to go through this kind of devastation again, but we will be sure to keep you in mind and would be happy to provide references if needed.
- Rich & Chris, Elmhurst IL
Thank you! I would surely refer you to any of my clients, whenever possible. I appreciated your quick response and willingness to address the situations, for both the sale and purchase for my clients. Your knowledge and comforting manner gave them piece of mind with their concerns. Thank you for everything!
- Amy, Coldwell Banker, Honig-Bell IL
Dear Craig, I am so happy you stopped by on Friday before the storm. I had two insured who had only praise for you and your team. Thanks for taking care of them in a speedy and very efficient way. Thanks again.
- Maria, State Farm, IL
Mark, thanks for your help with our flooded basement. Ron and his crew made the entire episode bearable. They were hard working, kind and considerate. It was comforting having them there. I hope we never have these types of services again, but if we do, I will call you. I told my brother, an insurance agent, to put you at the top of the list for referrals. Your company answered the call when others wouldn’t and that goes a long way. Thanks a bunch.
- Tom, Chicago IL
They were great! Very professional. Thank you so much for putting me and my family at ease.
- Kelly, Chicago IL
Excellent - saved the day!
- Denise, River Forest IL
Very satisfied, very personable staff, well pleased.
- Tony, Westchester IL
Ron and his crew were very professional and prompt.
- Sandra, Broadview IL
Well done!
- Joseph, Chicago IL
Your men made it possible to move back in our apartment very quickly- it is dry here now.
- William, Chicago IL
Super job, super crew.
- Ed & Pat, Elmhurst IL
Did a very good job - clean and quick.
- Ocie, Chicago IL
Very satisfied.
- Elaine, Westchester IL
I told my insurance adjuster how pleased I was with the service I received and he was impressed.
- William, Westchester IL
Everything turned out great! Thanks.
- Eric, Chicago IL
Very professional and prompt - outstanding service.
- Terry, Chicago IL
Great job.
- Bill, Riverside IL
Prompt, quality service - great job! Very friendly and thorough.
- Mary, Western Springs IL
Rainbow does a great job and I always get positive feedback from customers when recommending them for my insureds property damage claims.
-Independent Insurance Agent Riverside, IL
