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Mold Damage Cleanup and Remediation

Franchisee Spotlight: Jason Kitts

Jason Kitts.

Working alongside other volunteers in the community, the restoration experts at Rainbow Restoration® of Monroe went above and beyond to help a local woman battling cancer and living in a mold-infested home following catastrophic floods in the Detroit area.

Jason Kitts, owner of Rainbow Restoration of Monroe, heard about Lotus Smith, a local school bus driver with breast cancer, on the recent “Bald Is Beautiful” series on Local 4 TV. Her struggle living amidst mold-infested water damage caused by a sewage backup hit home with Kitts and his team.

“We were concerned about the amount of mold and its effect on her breathing during chemotherapy treatment. With her compromised immune system, we knew the combination was toxic so we stepped forward to make a difference for her,” said Kitts.


After a quick assessment of her home, the restoration experts determined there was mold throughout the entire basement in the drywall and structure. They devised an extensive clean-up and restoration plan and worked with several other professionals to remove all of the water-damaged drywall, dry out all of the structure, and power wash everything. The value of the four-day job to assist Smith added up to about $30,000, which they absorbed to make Smith’s home safe for her to live, breathe and recover from her cancer treatments.

“The Rainbow Restoration team did exactly what was needed to help me breathe after the sewage flooding caused mold in my home. They heard about my story and teams immediately went to work cutting the walls in half, removing tiles, and doing what was needed to remove the mold from my basement,” said Smith. “People who care like that and without hesitation come to help a person who is in need… you can’t ask for more than that.”

“She is an awesome lady who gives back to the community, and we felt she deserved to be helped out too,” said Blake Star, Internal Operations Manager for Rainbow Restoration of Monroe. “We did it because it feels gratifying to give back to the community, and it was especially rewarding to be able to do something for somebody who helps others.”

Smith has now finished her cancer treatment and will have surgery in January. She couldn’t stress enough how much she appreciates the team at Rainbow for making her home a safe place to live and breathe as she battles cancer. “They even had a chemist come in and test the air for mold and asbestos to make sure the air was clean and safe for me. I can’t thank them enough for what they did for me,” said Smith.

Mark Welstead, President of Rainbow Restoration, said, “We are very proud of Jason Kitts and his crew, and love the way they live the code of values.” He continues to say, “Yes, at Rainbow Restoration, we provide rapid and professional services in the event of fire, water, mold, and smoke damage as well as cleaning services, but our most important objective is to be a good steward in the communities we serve.”

Welstead is not the only one to commend Kitts and his team. In a letter, Randy Richardville, Senate Majority Leader of the Michigan Senate, also complimented Kitts and his team after their work following recent floods in the area by saying: “You and your company truly deserve a pat on the back for being a leader in corporate philanthropy, work ethic and an example to the business community of what social responsibility means.”

Richardville also stated: “Rainbow Restoration Restoration [of Monroe] successfully helped families and businesses recover from flooded basements, house fires or any kind of damage/remodeling a homeowner experiences, including my own home. You and your company have done this all while maintaining a community presence by supporting Monroe County 4-H, Pheasants Forever, Monroe County Chamber of Commerce, and several other non-profit organizations.”

The experts at Rainbow Restoration are professionally trained to provide mold remediation to prevent the spread of mold in commercial and residential properties. Their professionals isolate damaged areas, remove affected materials, and eliminate moisture sources to reestablish a healthy living environment for property owners.

“Our restoration experts engage in extensive training in mold remediation and are skilled in the latest restoration and cleaning techniques and equipment. Jason and his crew in Monroe are one of our best mold teams in the Rainbow Restoration system,” said Jack White, Vice President of Technical Services at Rainbow Restoration.

According to the Environmental Protection Agency and The Centers for Disease Control, living in a mold-infested home poses a health risk to dwellers in the form of headaches; breathing difficulties; persistent cough; burning or irritation of the eyes, nose, throat, or lungs; asthma attacks; skin irritation; allergic reactions; and infections in immune-compromised individuals.

In the event you face a mold threat or disaster, contact the experts at Rainbow Restoration for a consultation and mold removal estimate. Customers can expect professional, quality service, as well as genuine concern and exceptional customer service. Keep Rainbow Restoration’s number with your other emergency contacts, and call in the professionals to start restoring your home and life. They have locations across the U.S. and abroad to meet your needs 24 hours a day, 7 days a week to restore damages due to fire, water, mold, and more.

Other articles about mold remediation:

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