We could not have been more satisfied with the service Rainbow Restoration provided when we had water in our basement. They started the process the very next day and were professional, friendly, thorough, and were excellent about explaining everything they did. They also asked questions to be sure they were doing what we wished. They went beyond doing just the basics. We would recommend them to anyone needing that service.
- Carol
Positive: Professionalism, Punctuality, Quality, Responsiveness
If you just had something go wrong in your house there is no need to keep reading reviews: Do yourself the biggest favor you can and call Rainbow right now.
I had no clue what to do once the fire in my kitchen was put out. Thankfully someone recommended we call Rainbow. They came out immediately and took care of absolutely everything, from thoroughly cleaning every inch of my house to coordinating all the work that needed to be done to restore the kitchen/house: Rainbow did it all so we didn't have to. Every single person from their company was very friendly and a true professional at what they did and how they acted. Having people in your house when you have a newborn in 2020 was a scary thought, but every employee was amazing about wearing their masks properly at all times.
Without even asking they expedited the cleaning of all our Christmas decorations and ordainments so that we would be able to hang them for our daughters first Christmas. They even put in long hours/weeks specifically to make sure that the job was completed in time for us to host my daughters 1st birthday.
- K.S
Steve handled our leak issue or at least has someone coming out...FYI..the final clean came out stunning...the two who came out were about as thorough as anyone I have been around and are a credit to your company with their friendliness. You should take them to lunch for their performance on this job!!! Thanks to you also!!!
- Ron
Thank you for your excellent recent service and rescheduling so promptly. The technician was great in caring about the quality of the job, and he took care of me as if the job were bigger, which it certainly wasn't. It was nice meeting you.
- Janis
As soon as I saw the sump couldn't keep up I called who I was sure could! Rainbow Restoration was SO PROMPT and helpful. We are so appreciative. Katie, Steve, Pam, Steve, Zac and Rodney! Great.
- Melanie
Yes, I appreciated the professionalism and obviously well- trained individuals, as well as the two Steve's who assisted in the final bid for cleaning out my garage after water back flow. A lot can be good advertising when the employees seem to enjoy their work, and know what to do, from knowing what the bid included. Certainly , I will recommend your company. The bid was so close to my insurance deductible that I did not involve insurance at all. Thanks again.
- A. Curtis
Steve and his team were absolutely wonderful! It was incredibly stressful to have our sewer backup into our finished basement. Rainbow was there within an hour of our call. As soon as they arrived, they began working to save our basement. I don't know what we would have done without their help and guidance. Rainbow should be your first phone call when a disaster happens. I am forever grateful for their help!
- Heidi
I wanted to thank you and Steve Sanchez and the rest of your crew. You guys did an awesome job on our water remediation. You were fast, professional and knowledgeable. All things that make it easy to do business with Rainbow!
- George G.
Rainbow Team (Steve, Stacey, Katie, Raegann), We wanted to say a very special THANK YOU for all the hard work and support you ALL provided throughout our fire incident process. We cannot begin to think of the words to describe your promptness, professionalism and amazing job! We could NOT have gone through whis without YOU! Thanks!
Brooke & Leighton
When experiencing a devastating loss such as a fire or significant water damage, it's vital to work with a service company that really takes pride in their work and you can trust know what they're doing. Cleaning up after such an event is no small task and must be done The Right Way. It is not the kind of task that you just want to hire the company who gives the lowest bid - in the world of disaster restoration, you get the service you pay for. Rainbow Restoration of NE Kansas are a group of professionals who take care in making sure they leave no stone unturned when restoring a property. They're locally owned and quick to help. My experiences with them have been that they are eager to help, quick to respond, and do quality work.
Zach, Lawrence
My experience with Rainbow Restoration was outstanding. I would give them 5 stars and I'm not sure I have ever given anyone 5 stars! A pipe froze and burst in my master bath and water ran for over 6 hours before it was discovered. Water was covering half of my first floor and half of my finished basement. They were at my house a half hour after I called. Their team jumped into action and I could tell instantly that they knew what they were doing. This happened on Monday, 6 days before Christmas and my family arriving for the Holidays. The restoration was not completed by Saturday but they were so kind as to make it "livable" so we could have Christmas in our house. Renovations began early January and they were completed by Valentines day. I only had to spend 5 nights away from home through the entire process. Their communication was timely and accurate. They worked very closely with my Insurance company. I highly recommend Rainbow Restoration and their amazing staff.
Dee Bisel - Lawrence, KS
I wanted to send a huge ‘Thank You’ to Rainbow Restoration. With all of the recent rains my neighbors sump pump failed and they had many, many inches of water in their home. They have been really pleased with how great they have been treated and I have seen people there daily working on helping them get their home and lives back. I’m sure you get kudo’s like this all the time but it means so much to see them so well taken care of
All my best,
Heather - Lawrence, KS
I want to share pictures of our belongings back in place that shows your very good handy work. We are happy to be home again and so are all of the things you saved. Thank you all so very much for making this happen in the short 4 months. We could not be more proud to call this home. We really appreciate everything that you did even though there was a pain in the butt person (husband Jerry), not giving any names LOL. But again, thank you, so much!!!!
Cathy - Topeka, KS
Beyond my expectations
If you are thinking about trusting Rainbow Restoration with your traumatic situation, stop thinking about it and just do it. They went above and beyond with a burst pipe in our house and the problem has never resurfaced. Last year, right after we moved into our new house, the temperatures dropped way below freezing with high winds, so an interior pipe in our house burst. The fire alarms went off and water poured into the basement. Rainbow started restoration that day. Not only did they communicate with peace and professionalism during the entire process, but they also easily restored the house (and perfectly matched the paint) to its original condition. When I pointed out that if the underlying problem that led to the burst pipe was not solved that the pipe would just burst again at the next heavy freeze, Steve and his crew did a thorough analysis of cold spots in the walls with an infrared sensor. They found multiple spots in the exterior siding where air was leaking in and a spot in the attic where the floor was not completely sealed. Then they added insulation, sealed the gaps and repaired many other 'oversights' that the original home builders had left. Now, over a year later and after many other heavy freezes, the house is warm and no other issues have occurred. Rainbow really helped a family from Texas deal with the cold weather and feel safe in our new home
Thanks,
Robert Hill
I am very much satisfied with the quality of their work, They are awesome!
- Kofi / Lawrence, KS
I found Rainbow Restoration to make a very difficult situation at least tolerable for me and the family. They did a great job supporting me and answered my questions whenever I asked. The results were better than I could have imagined and their professional demeanor was most assuring. Thanks again!
- Bonnie / Lawrence, KS
I enjoyed working with Rainbow Restoration on a flood project in Lawrence Kansas. They came out promptly and began addressing my problem and advised on all of the necessary steps that should be taken through the whole project. They had experience working with the insurance company so I did not have to facilitate that relationship. With the exception of one, the trades that they brought in produced quality work. They took care when handling my private possessions. I would recommend their services.
- Scott / Lawrence, KS
What a pleasant experience! Every person that was sent to my home was wonderful! I wish I could remember everyone's name that helped, but I know there were 2 Steves and a Bob. I have already spread the word about your company's professionalism and outstanding service. Thank You a million times! This could not have gone any better. You certainly exceeded my expectations!
Wendy / Topeka, KS
Rainbow Restoration, Nick and Steve, responded to my emergency quickly and professionally. They coordinated the work efficiently with myself, the owner and the eventual new tenant, We were all very pleased with their compnay via the insurance company.
- Larry / Lawrence, KS
Rainbow Restoration did an excellent job cleaning/restoring our units at Frontier! They were professional, responsible and quick! Great to work with!
- Rebecca / Lawrence, KS
Wonderful, terrific, very professional, more than helpful. I can't put into words how happy i am with the service and quality of work done by Rainbow Restoration. Thank you!
- Janette / Meridan, KS
Thank you so much! You folks were so kind to me and made a difficult situation very tolerable! I really apprciate everything you did - above and beyond.
- Jocelyn / Baldwin City, KS
Very satisfied with all the work that was completed and amazed with how fast the entire job wsa completed! We were extremely pleased with Rainbow.
- Nick and Michelle / Lawrence, KS
Rainbow Restoration did a fantastic job cleaning my carpets. I was able to get all of my cleaning deposit returned from my landlord. I definitely recommend the Rainbow team! Thank you.
- Mark / Lawrence, KS
We used Rainbow Restoration to clean up after an second floor toilet leak. When our seoond toilet overflowed our first call was to Nick and his staff. I was out of town on a Saturday night when my wife called and told me we had another clog and water was flowing into our basement. I really appreciate the peace of mind, Nick and Steve provided to my wife. I know I can count on Rainbow Restoration.
- Shawn / Baldwin City, KS
Oh my gosh, you are the best...and did a fantastic job. You are all so nice, professional & speedy. I am overwhelmed at the ease with which the whole project went. THANK YOU THANK YOU THANK YOU! I don't wish this type of fire damage on anyone but Rainbow is the only company on my list for referrals.
- Michelle / Lawernce, KS
