Customer Testimonials

Steve from Rainbow Restoration came to evaluate potential mold concerns in our home. He was punctual, professional, and extremely knowledgeable. After a thorough inspection, Steve determined the issue was related to our ducts rather than mold. He took the time to explain everything clearly and even provided a helpful contact to address the problem. I truly appreciate his honesty and transparency—it’s rare to find a company that prioritizes solutions over profit.

The team at Rainbow came right out on a Sunday afternoon when our sub pump stopped working. We had plans to leave town that day and they took care of the entire job while we were away, providing updates along the way. We were able to enjoy our trip knowing things were being taken care of properly at home. Highly recommend!

Completely satisfied with Rainbow Restoration for their efforts at remediation after burst water pipe incident during extended freezing period. Had never dealt with a situation like this and it stressful and emotional. Kelly L. helped me understand what was going on over and beyond what one could expect. Steve S and crew quickly cleaned up and dried out a considerable amount of water. Highly recommend.

We had Rainbow Restoration of Lawrence clean our carpets today on the recommendation of another carpet cleaner who is no longer doing business. We couldn’t be more pleased with their service, attention to detail, and clear & upfront pricing. Also, on a side note, they were very careful about snow on their boots in our new home. We highly recommend this company.

Thank you so much for coming so quickly to clean up the water that flooded our hall and bathroom. Thank you for being so patient with my insurance company. Don’t take this wrong but I hope we never have to use you again. I highly recommend you guys!

When my dishwasher failed and water spread across my oak wood kitchen floor, I was gone all day and came home to find the dilemma and sop up the water. A friend recommended Rainbow Restoration to restore my water-damaged floor. Within a half-hour of my contact, Patrick was at my door to assess the damage, which he did with a professional water detection instrument, measuring exactly where the water had soaked into the wood and between the wood planks, and where it remained dry. This evaluation enabled Steve to provide me an accurate estimate of the cost involved in mitigating the water from the soaked wood floor. Patrick brought vacuum mats to lay over the damaged portion of the floor, and dehydrating fans to dry unreachable surfaces. Each day Patrick came to check on the moisture in the wood floor, and after five days of continuous suction, the wood was dry and the water-soaked 'curl' at the edges of each plank had flattened. I highly recommend the water damage mitigation process offered by Rainbow Restoration. The personnel for this company are friendly, helpful, and caring about doing a good job.

Such a great experience! They did a beautiful job of cleaning our area carpet – a hand knotted wool rug that has been with us for many yrs and seriously needed a professional cleaning. The team was friendly, professional and punctual every step of the process!

The Rainbow Restoration team cleaned our carpets and did a great job. They were quick, professional, and easy to work with. Highly recommend!

Great company to work with, they were there before the Fire Department left. They secured the house, covered the hole in the roof and window. The office was extremely helpful with dealing with the insurance company and mortgage company. Kept us updated on progress and budget.

Rainbow has cleaned the carpets, rugs, and furniture and buffed the hardwood floors in our sorority house for the last three years. They are courteous and professional and will come the same day if necessary.

Steve and his team do a great job. Stacey is the sweetest when you have to have someone in your house every day for weeks. Everyone was so easy to work with and you can tell they take pride in their work. I would definitely recommend.

I am a general contractor that takes care of several buildings in Baldwin City Kansas. We had a flooding issue in a 2nd story bathroom that impacted the kitchen area on the level below the bathroom. It was not a pretty sight. After viewing the problem, I placed a call to Rainbow Restoration in Lawrence Kansas that I had worked with before on several other projects. They had a crew headed our direction within an hour and stayed with the project the first evening to get it under control. The company took all the steps needed to ensure a proper assessment and cleanup. Very pleased with the job done.

We had an excellent experience with Rainbow Restoration after a pipe froze in our water fountain and released around 2,000 gallons of water into our business. It was a stressful situation, but their team responded incredibly fast—after calling right at 8 AM, they were on-site almost immediately. They worked efficiently to remove all the water and had fans set up and running before noon. Throughout the process, they came back daily to monitor moisture levels and ensure everything was drying properly. Everyone we worked with at Rainbow Restoration was friendly, professional, and easy to communicate with. They made a difficult situation much more manageable. We truly appreciate their quick response and dedication, and we highly recommend their services!