A homeowner in Bellevue, NE, who happened to be a veteran, sought our assistance regarding a spare bedroom in their basement. Despite not using the room frequently, they discovered a musty odor after hosting family members who occupied the space temporarily. Upon moving some furniture, they made a distressing revelation - mold stains had marred the carpet underneath.
Our team promptly conducted a thorough assessment of the room, which revealed that the visible 8 ft of damage was just a fraction of the total affected area, which spanned approximately 40 ft. The extent of the damage also extended along another wall in the same room and into an adjacent closet.
After discussing the expanded scope of the issue with the homeowner and presenting them with their options, they expressed a strong desire to salvage as much of the existing carpet and furniture as possible rather than opting for a complete removal and replacement. At the homeowner's request, we made every effort to rescue key pieces, including a cedar chest from the closet, an old chest of drawers, and the carpet itself. Our production manager's expert touch ensured that any necessary trim replacements seamlessly blended with the existing décor, preserving the room's original aesthetic.
This successful endeavor not only restored their living space but also provided reassurance that their cherished items were salvaged. It was a testament to our team's commitment to delivering not only quality workmanship but also a personalized and empathetic approach tailored to the homeowner's specific needs and preferences.
