Professional Water Damage Restoration in West Sayville, NY

Kenny and his crew took good care of my house and helpedme navigate the insurance by tommy

Having had bad past experiences with contractors, I was very trepidatious with hiring someone to repair my house after a motor vehicle rammed it. When my insurance company suggested Rainbow Restoration (a franchise contractor), I was wary. However, after an initial phone call with the office to discuss the parameters of the project I was put at ease. The owner, Russell Regan came personally to access the damage, answered my questions in a professional manner displaying years of knowledge. His company would be able to furnish the framers, roofers, drywall, spacklers, painters, electricians, plumbers, masons, trim and finishers, carpet layers, etc., etc. to repair my home structurally and foundationally in a timely manner enabling me to return home. Additionally, they would take over communicating with the insurance company and town officials. During the project, and knowing that I was living a distance away, Russ advised me of the daily/weekly work to be performed; delivered samples to my temporary home for review; coordinated appointments to coincide with my work schedule and delivered on completion very close to initial time frame. And yes, while there are always things that need to be fine-tuned after job completion. Rainbow Reconstruction has returned my calls and addressed issues to date. All in all, the performance of Russ and Rainbow Restoration, can be summed up in a few words: reliable and trustworthy; timely and professional with easy and open communication. Would I recommend Rainbow? Yes.

Keith and Kenny did a thorough job clearing out my basement following a flood and gave great pointers. Both were very friendly and professional.

The company was very caring and patient. The service was outstanding and the company employees were very helpful. Brought all belongings to facility separated everything and cleaned what was able to be saved. Definitely would recommend them to others. Thank you for all your help.

Our experience with Russ and his crew was 5 star all the way. After serious water damage to our entire first floor, Russ and his crew did an excellent job restoring our home. They made the process as convenient as it could possibly be. They reliably showed up early each morning and completed the job in a timely manner. They were professional, polite, and tidy. Russ was great at communicating how the restoration process would work and everything went exactly how he said it would. He was well informed about materials and readily shared his knowledge with me so I could make informed decisions. The majority of the work that Russ and his crew completed took place in our kitchen, which is now beautifully updated. My family and I are grateful for the quality work they completed and would wholeheartedly recommend them to anyone who finds themselves in need of restoration services.

Kenny and his crew took good care of my house and helpedme navigate the insurance by tommy

Having had bad past experiences with contractors, I was very trepidatious with hiring someone to repair my house after a motor vehicle rammed it. When my insurance company suggested Rainbow Restoration (a franchise contractor), I was wary. However, after an initial phone call with the office to discuss the parameters of the project I was put at ease. The owner, Russell Regan came personally to access the damage, answered my questions in a professional manner displaying years of knowledge. His company would be able to furnish the framers, roofers, drywall, spacklers, painters, electricians, plumbers, masons, trim and finishers, carpet layers, etc., etc. to repair my home structurally and foundationally in a timely manner enabling me to return home. Additionally, they would take over communicating with the insurance company and town officials. During the project, and knowing that I was living a distance away, Russ advised me of the daily/weekly work to be performed; delivered samples to my temporary home for review; coordinated appointments to coincide with my work schedule and delivered on completion very close to initial time frame. And yes, while there are always things that need to be fine-tuned after job completion. Rainbow Reconstruction has returned my calls and addressed issues to date. All in all, the performance of Russ and Rainbow Restoration, can be summed up in a few words: reliable and trustworthy; timely and professional with easy and open communication. Would I recommend Rainbow? Yes.

Keith and Kenny did a thorough job clearing out my basement following a flood and gave great pointers. Both were very friendly and professional.

The company was very caring and patient. The service was outstanding and the company employees were very helpful. Brought all belongings to facility separated everything and cleaned what was able to be saved. Definitely would recommend them to others. Thank you for all your help.

Our experience with Russ and his crew was 5 star all the way. After serious water damage to our entire first floor, Russ and his crew did an excellent job restoring our home. They made the process as convenient as it could possibly be. They reliably showed up early each morning and completed the job in a timely manner. They were professional, polite, and tidy. Russ was great at communicating how the restoration process would work and everything went exactly how he said it would. He was well informed about materials and readily shared his knowledge with me so I could make informed decisions. The majority of the work that Russ and his crew completed took place in our kitchen, which is now beautifully updated. My family and I are grateful for the quality work they completed and would wholeheartedly recommend them to anyone who finds themselves in need of restoration services.