As the owner of your franchise, I was pleasantly surprised and pleased to have you visit on the evening of our loss to verify all was running smoothly! That personal touch really meant a great deal to us and made us feel that vou truly had our best interests in your hands! Your knowledge and expertise was refreshing as well as your ability to explain the process as it was happening! You also continually kept us informed of your progress until the job was complete! I am truly grateful for your patience, your kindness, your ability to trouble shoot solutions, and your professionalism throughout the dealings with our insurance company!!
- Pam and Steve Schultz
