The information below was taken from a handwritten letter from the owner of a beer distributor that was affected by the recent flood. Her and her family took their first vacation since purchasing the business two years ago, right before the flooding began. Her family, which included two young children, booked an emergency flight out of Florida to get back to their flooded business. The business owner’s insurance agent called us on Friday. We set up a time to assess the damage with the owner’s father that same day. We met with the business owner on Saturday right after her flight landed. She was very happy with our prompt and caring service.Gary,
Thank you for taking care of us—you and your amazing team! We will always remember how you were there for us. -Fondly, Larissa A.-Tunkhannock, PA
Your group of workers were very polite and courteous. (They) were always willing to stop to answer any questions (I had).
- Diane W.-Wyalusing, PA
Your team arrived the next morning, after we discovered (the) leak and water damage. Greatly appreciated!
-Bill G.-Binghamton, NY
Workers and crew were great! Very courteous! I was very satisfied. Robert E.
-Towanda, PA
Very easy to work with.
- Erica, Dietrich Theater, Tunkhannock, PA
Everything turned out great!
- Robert D.-Conklin, NY
Fred (and) team (are) highly recommended for any future work!
- Bob F.-Falls, PA
Very good. Job well done!
-Morton M.-Conklin, NY
MR. FRED CASTLE AND HIS CREW DID A FANTASTIC JOB! THEY WERE PROMPT, COURTEOUS, AND PROFESSIONAL. BY FAR THE BEST SERVICE POSSIBLE. AS A SIDE NOTE, UNFORTUNATELY I HAD SIMILAR DAMAGE AT MY HOME A FEW MONTHS AGO AND HAD (competitor name omitted) COMPLETE THE CLEANUP. RAINBOW DID A MUCH BETTER JOB BY FAR. IF YOU HAVE A CHOICE, DO YOUR SELF A FAVOR AND CHOOSE RAINBOW RESTORATION. THERE IS NO COMPARISON. THANKS AGAIN, KEN
- Conklin, NY
Jodi,
Just wanted to say thank you for all of the help that your company gave my family. We have triplet 9 month old boys and during a difficult time for us, your staff was very understanding and helpful. We sooo much appreciate everything that you have done for us and will highly recommend you to anyone. We also email our insurance agent and told him the same! Although I cannot name everyone by name, (sorry!) I know that each person was kind, caring and compassionate. Keep up the great work! Please pass this along!
-Melissa R. - Hanover Township, PA
The entire Rainbow team did an excellent job fixing our problem. Very professional and well done. Highly recommend!
-Mary K.-Clarks Summit, PA
Wonderful service; helped so much!!! Can’t thank the workers enough!!! Gave the best service!!! Helped with everything that I needed. Very professional!!!
-Leonard N.-Greenfield Township, PA
Very satisfied-Very thorough and courteous staff.
- Louise K. / Port Blanchard, PA
Excellent services; Honest, trustworthy, dependable, reliable…Extremely satisfied with everything!
-Jen H. - Clarks Summit, PA
Came quickly-took charge and took stress off of me. Would gladly recommend and refer to other customers. Excellent job!
-Pauline D. - Wilkesbarre, PA
