Our Team

Crystal Armstead is the proud owner of Rainbow Restoration, bringing a combined nine years of experience in both restoration and home improvement. With certifications in water (WRT), fire (FSRT), mold (AMRT), odor control (OCT), health and safety (HST), applied structural drying (ASD), and trauma cleanup (TCST), Crystal has developed a deep knowledge across multiple facets of the industry. She has completed some college education and has built her expertise through hands-on experience and specialized certifications. Crystal’s motivation comes from her strong belief in “success for all,” and her career vision is to grow Rainbow Restoration into the leading provider of restoration services in Hampton Roads. Outside of work, Crystal enjoys karaoke and spending time with her dogs. A fun fact: she’s a huge Baltimore Ravens fan and never misses the chance to cheer on her team.

Lateasha Armstead serves as the General Manager at Rainbow Restoration, bringing over four years of experience in the restoration industry. With a Master’s degree and certifications in WRT (Water), ASD (Applied Structural Drying), FSRT (Fire), OCT (Odor), Trauma, and leadership-focused training such as Strategic Training, Lateasha combines technical expertise with strong leadership skills. She is motivated by a passion for teaching, mentoring, and helping people excel in their roles. Known for her ability to “get stuff done,” Lateasha thrives on guiding her team and ensuring success across every project. Her long-term goal is to retire comfortably at age 50. Outside of work, Lateasha enjoys working out, hiking, and watching good movies. A fun fact: she once played college basketball, showcasing her drive and teamwork both on and off the field.

With over 30 years of restoration industry experience, Mark Carlson brings vast knowledge of mitigation, estimating, and business development to the Rainbow Restoration team. He has completed WRT training, extensive field experience, and estimating classes, allowing him to provide accurate assessments and clear communication with both clients and insurance partners. Mark is passionate about being of service to others, mentoring teammates, and finding ways to make people laugh while getting the job done. Outside of work, he enjoys sports, theatrical arts, and voice acting. A proud supporter of his Philadelphia sports teams, Mark combines professionalism with personality, making him a valued leader within the organization. His career goal is to continue progressing as an estimator and leader, using his expertise to support both customers and colleagues at Rainbow Restoration.

Shaye Moehlman serves as Compliance Manager for the Mitigation division at Rainbow Restoration of Chesapeake. With two years of industry experience, Shaye holds certifications in WRT and CPT and specializes in customer service, data entry, and problem solving. She has also completed Cotalsity Greenbelt training and 106 modules in Property & Casualty, building a strong foundation for compliance and operational excellence. Shaye earned her Associate of Applied Science (AAS) degree and is motivated daily by her child, striving to be a role model and driving force for growth. Her long-term goal is to continue being an asset to the company while advancing her career through hard work, support, and recognition—with the ambition of earning future promotions. Outside of work, Shaye enjoys selling and collecting crystals. A fun fact: she’s a proud pet parent to a dog, a bunny, a gecko, and four hermit crabs.

Madison Durham serves as an Marketing Administrator at Rainbow Restoration of Chesapeake. With a background in sales, marketing, and problem solving, she has strong communication skills and a customer-first approach to every interaction. Madison holds a bachelor’s degree in business management and marketing and is currently working on her master’s in business administration with an expected completion in December 2026, which supports her ability to streamline processes and deliver exceptional service. Motivated by her future goals and lifestyle aspirations, Madison is passionate about growth and leadership. Her long-term career vision is to advance into operations or project management, continuing to develop as a leader within the organization. Outside of work, Madison enjoys exploring her creativity as a makeup artist. A fun fact about her: she’s an only child.

Kenneth “Kenny” Austin serves as a Contents Technician in the Contents Division at Rainbow Restoration. Although new to the restoration industry, Kenny brings strong work ethic and integrity to every job. He takes pride in cleaning and handling contents with care, always focused on doing the job right and seeing each project through to completion. Kenny holds an Associate of Science degree in Social Science and is currently pursuing his BBA. He has completed training through Encircle, Sophia, and university coursework, and is actively working toward earning industry certifications. Outside of work, Kenny enjoys playing basketball and values continuous growth both personally and professionally. His motivation comes from seeing progress and finishing what he starts, and his long-term goal is to continue doing work he truly enjoys and takes pride in.

Anthony Carell III serves as an Auditor / Jr. Estimator within the Shared Services Division at Rainbow Restoration. With a growing background in the restoration industry, Anthony supports estimating and auditing processes that help ensure accuracy, efficiency, and strong project execution. His attention to detail and commitment to learning allow him to contribute meaningfully to both field and office operations. Anthony has completed college-level education and continues developing his skills within the restoration field. Outside of work, he enjoys gaming, D&D, and anime. As he continues to grow in his role, Anthony is focused on building experience and expanding his knowledge to support the team and deliver quality service to clients.

Shawn Wheeler serves as a Lead Technician in the Mitigation Division at Rainbow Restoration. With 10 years of experience in the restoration industry, Shawn brings strong hands-on expertise and leadership to every project. He specializes in water mitigation and mold remediation and holds water-related certifications that support his technical skillset in the field. Shawn is known for his strong work ethic and commitment to getting the job done right. Outside of work, he enjoys working out and spending time with his family, especially in his role as a proud father. His long-term career goal is to grow into a Project Manager position, continuing to expand his knowledge and leadership within the restoration industry.

Wallace Haggins serves as a Project Coordinator in the Mitigation Division at Rainbow Restoration of Chesapeake. With six years of industry experience, Wallace brings strong leadership and organizational skills to every project. His background in HR, recruiting, and sales allows him to effectively support both field teams and clients throughout the restoration process. Wallace holds an MBA and is passionate about helping others, which is what motivates him daily in his role. He takes pride in guiding projects from start to finish while ensuring clear communication and quality service. Outside of work, Wallace enjoys cooking and continues working toward mastering sales skills as part of his long-term professional growth.

Regina “Gina” Culpepper is an Estimator at Rainbow Restoration with 8 years of experience in the restoration industry. She is passionate about helping homeowners and businesses recover after property damage and takes pride in playing a role in restoring not just buildings, but people’s lives as well. Gina is dedicated to continually expanding her knowledge of the restoration field and strives to grow her expertise every day. Her long-term goal is to learn as much as possible about the industry and eventually mentor others entering the restoration profession. Outside of work, Gina enjoys crafts, painting, and wood crafts with her fiancé. She also loves spending time at the beach and has a special appreciation for sea turtles. Her commitment to helping others and her drive to grow professionally make her a valued member of the Rainbow Restoration team.

Torie Wood serves as a Lead Mitigation Technician at Rainbow Restoration, bringing four years of restoration industry experience to the team. Torie holds IICRC certifications including WRT and CCT and has completed Xactimate Level 2 training, providing strong technical knowledge in water damage mitigation and restoration processes. Known for excellent customer service and a strong eagerness to learn, Torie is passionate about helping people during stressful situations and guiding them through the restoration process with professionalism and care. Outside of work, Torie enjoys traveling, gaming, reading, and studying herbology, and has a unique interest in collecting rocks. Torie’s long-term goal is to continue advancing in the restoration industry through education and experience, with aspirations of eventually running their own franchise and becoming an IICRC instructor.

Brandon Limon is a Commercial Business Development Associate with Rainbow Restoration of Chesapeake, supporting the Sales and Marketing team by building relationships and connecting clients with reliable restoration services. With 10 years of industry experience and a background in carpentry, Brandon brings hands-on knowledge to every project. He holds IICRC WRT and AMRT certifications, ensuring work is performed to the highest standards. A U.S. Navy Seabee veteran, Brandon is passionate about helping people during difficult times and strives to provide a smooth, stress-free restoration experience for every customer. Outside of work, he enjoys fitness and cars, and despite being allergic to palm trees, he still loves the beach. His goal is to help grow Rainbow Restoration of Chesapeake into the most trusted restoration company in the community.

Jason brings 18 years of restoration industry experience to the team. With a strong background in water damage restoration, mold remediation, odor control, and specialty cleaning services, Jason is known for his hands-on leadership, industry knowledge, and dedication to helping customers through difficult situations. Jason holds multiple IICRC certifications, including Odor Control, Carpet Cleaning, Commercial Drying, Applied Microbial Remediation, Water Damage Restoration, Carpet Repair & Reinstallation, Fire & Smoke Damage Restoration, Color Repair, Applied Structural Drying, and Master Water Restorer. He also maintains OSHA certifications and continues to stay active in industry training and workshops to remain up to date on restoration best practices and advancements. Specializing in mitigation and mold remediation, Jason is passionate about guiding both customers and team members through the restoration process while focusing on quality workmanship and customer care. Outside of work, he enjoys music and considers being a musician one of his fun facts. His long-term goal is to continue growing within the restoration industry while remaining a helpful leader and resource to those around him.

Demetrious Williams is a Mitigation Technician with Rainbow Restoration, where he helps homeowners and businesses recover from water damage and other property emergencies. Although new to the restoration industry, Demetrious brings a strong work ethic, hands-on experience, and a commitment to providing quality service on every project. With a background in welding and appliance repair, Demetrious has developed valuable technical and problem-solving skills that translate well into the restoration field. He enjoys learning new skills and approaches every job with a positive attitude and a willingness to help. Outside of work, Demetrious enjoys finding new ways to grow personally and professionally. As a proud father, his children are his biggest motivation and drive him to continuously improve and work toward his long-term goal of owning his own business one day. As part of the Rainbow Restoration team, Demetrious is dedicated to helping customers through challenging situations and assisting in restoring their properties with care and professionalism.

Grimwood Miller Jr. is a dedicated Mitigation Technician specializing in contents cleaning at Rainbow Restoration of Chesapeake. With two years of restoration industry experience, he is committed to helping customers recover after property losses by providing thorough, professional cleaning and restoration services. Grimwood is a licensed pest control technician and has completed on-the-job training to expand his expertise in restoration and contents cleaning. A high school graduate, he takes pride in continuously learning and developing his skills to better serve customers and support his team. Outside of work, Grimwood is a devoted single father who enjoys writing poetry, cooking, gymnastics, and expressing his creativity through art. His passion for helping others and making a positive impact is what motivates him each day. He strives to add value to every interaction while becoming the best version of himself. Looking toward the future, Grimwood's goals are to achieve financial freedom and build generational wealth for his family, reflecting his strong work ethic, dedication, and commitment to creating a lasting legacy.

DeAndre “Dre” Reeves brings 13 years of restoration industry experience to the Rainbow Restoration of Chesapeake team. As a Mitigation Technician, Dre applies his knowledge, hands-on experience, and Water Restoration Technician certification to help customers recover from property damage efficiently and professionally. Dre has completed some college coursework and takes pride in being dependable, detail-oriented, and committed to providing quality service during challenging situations. Outside of work, he enjoys boxing and working out. A fun fact about Dre is that he is left-handed. His greatest motivation is his daughter, who inspires him to work hard and continue growing both personally and professionally.